Filer Mutual Telephone Company Improves Performance and Quality of Triple Play Services by Deploying Pannaway's Customer-proven IP Access System
Innovative Broadband Services Company Poised to Lead the Way With Converged IP TV, Primary Line VoIPSM and High-speed Data Service Delivery in Central Idaho
Portsmouth, NH
"Since we've begun to deploy Pannaway's IP access equipment in our central office (CO) and remote terminals (RT), we've seen a significant improvement in the performance and quality of our Triple Play services, especially our IP TV service", said Mark Alexander, Central Office Technician at Filer Mutual Telephone Company. "Our goal is to provide our rural subscribers with a robust suite of cutting-edge services that are traditionally only available in major metropolitan areas and thanks to Pannaway we're well on our way to accomplishing this goal."
Filer Mutual evaluated numerous access providers before selecting Pannaway as the engine for its newly enhanced Triple Play broadband network. As the industry's only next-generation IP, Ethernet and Session Initiation Protocol (SIP)-based access platform capable of delivering converged IP TV, high-speed Internet and Primary Line VoIPSM with guaranteed lifeline calling and E 911 service capability, all on a per port basis, Pannaway was the clear choice for the Idaho ILEC.
Alexander adds, "The one thing that impressed us the most about the Pannaway system was that it deployed effortlessly and worked flawlessly right out of the box - as advertised."
Filer Mutual is also using Pannaway's industry-acclaimed Broadband Access Manager (BAM™) which enables the ILEC to remotely manage and provision all SCN network equipment and subscriber services from a single easy-to-use graphical user interface (GUI). BAM's automated capabilities are proven to simplify broadband deployment and reduce ongoing support costs for ILECs.
"We continue to develop new ways for improving the ease-of-deployment and overall scalability of our SCN solution", said Kevin Brown, Vice President of Marketing at Pannaway. "We're proud that these enhancements are instrumental to companies like Filer Mutual as they transform their legacy systems to state-of-the-art networks capable of supporting next-generation broadband services."
About Filer Mutual Telephone Company
Filer Mutual Telephone is a member-owned company dedicated to providing personal and friendly communication services for our community. Our attention is on service, products, and technologies that allow one-to-one communications. Filer Mutual Telephone was established in 1909, when early settlers came to the Magic Valley and wanted telephone communication. At that time, only Mountain Bell served the cities in our area. Filer Mutual Telephone sells and installs residential phones, business systems, standard phones, Internet services, and a complete line of communications accessories.
About Pannaway Technologies
Pannaway provides telco-grade, converged voice, video and data solutions to telecom service providers and emerging Triple Play services companies. Pannaway's multiaward winning, RUS listed and patent-pending IP technologies enable telecom providers worldwide to deliver profitable broadband services to homes and businesses at a fraction of their historical costs. Pannaway also delivers the industry's first end-to-end telco-grade VoIP solution with integrated Primary Line service for lifeline POTS support. The privately held company is headquartered in Portsmouth, New Hampshire, and has been building solutions and service/support programs to fit the specific needs of rural telcos since 2002.
For more information, please visit www.pannaway.com.



