Washington County Rural Telephone Cooperative d/b/a Tele-Media Solutions Selects Pannaway's Service Convergence Network (SCN™) for the Delivery of Triple Play Services to Indiana
Tele-Media Solutions Continues to be the Premier Telecommunications Provider in South Central Indiana
Portsmouth, NH
"From a performance perspective, the Pannaway solution will allow us to enhance our existing voice, video and data services to include VoIP, video interactivity and data security, said Charles Coon, General Manager at Tele-Media Solutions. Additionally, using Pannaway's industry-unique, Broadband Access Manager package, we will have the ability to upgrade services and test copper lines remotely which we anticipate will result in a 50% reduction in on-site technical visits. It was this combination of enhanced performance and automated broadband management that made Pannaway the clear choice for Tele-Media Solutions."
Selection criteria used in Tele-Media Solutions' decision making process included:
- Primary Line VoIP: Based on patent-pending technology, Pannaway's multi award-winning VoIP solution provides automatic failover to an always-available remotely powered back-up POTS phone line that runs transparently to the subscriber ensuring that Lifeline E911 service is always available in the event of a power outage or Internet service disruption.
- Vendor interoperability: Pannaway's solution is designed to comply with the industry's most prevalent standards and protocols, including MGCP and SIP. As a result, Pannaway's solution is interoperable with leading hardware and software vendors, allowing telcos the flexibility to partner with leading equipment and technology providers to enhance their investment.
- Unparalleled support: Pannaway provides customers with the industry's most comprehensive customer service and support, which encompasses onsite technical and marketing support to ensure that deployments are rolled out quickly, efficiently and effectively.
- End-to-end enterprise management: Pannaway's award-winning Broadband Access Manager (BAM™) simplifies the deployment, management and provisioning of ADSL2+ networks and advanced services.
Broadband Access Manager (BAM™), an important component of Pannaway's Service Convergence Network solution, is a sophisticated but extremely affordable broadband element management system (EMS) that enables telcos like Tele-Media Solutions to reduce the installation complexity and operational expenses (OPEX) associated with rolling out and maintaining voice, video, and data services.
Leveraging a combination fiber and copper plant, Tele-Media Solutions will enhance its existing video and DSL feature / performance capabilities and plans to transition its existing DMS 10 voice users to a SIP-based VoIP system with full lifeline / E 911 support. These and other features such as enhanced messaging and Video on Demand (VoD) are a sampling of the next-generation capabilities that will be available with Tele-Media Solutions' integrated IP enabled platformpowered by Pannaway's advanced access technology. Tele-Media Solutions plans to migrate to these new and improved broadband services beginning first quarter of 2006.
"We are pleased that Tele-Media Solutions has selected Pannaway as their access provider of choice for this significant infrastructure upgrade, especially in light of the fact that other major access providers were evaluated," said Joseph Russillo, Regional Sales Vice President at Pannaway. "This company's goal is to continue to be the premier telecommunications provider in south central Indiana and based on the new feature and performance capabilities that their new network will deliver, it is our belief that they will attain that goal."
About Pannaway Technologies
Pannaway provides telco-grade, converged voice, video and data solutions to telecom service providers and emerging Triple Play services companies. Pannaway's multiaward winning, RUS listed and patent-pending IP technologies enable telecom providers worldwide to deliver profitable broadband services to homes and businesses at a fraction of their historical costs. Pannaway also delivers the industry's first end-to-end telco-grade VoIP solution with integrated Primary Line service for lifeline POTS support. The privately held company is headquartered in Portsmouth, New Hampshire, and has been building solutions and service/support programs to fit the specific needs of rural telcos since 2002.
For more information, please visit www.pannaway.com.



